Job: Service delivery manager

Title Service delivery manager
Categories Others
Salary Market Rate
Start Date 2017-02-27
End Date 2017-07-27
Location London
Job Information

We currently looking for a Service delivery manager, fluent in French, Dutch and English.

Please find included bellow the job specifications.

Profile:

Jr Service Delivery Manager (Infra)

Competence area:

ICT Infrastructure Services & Support

Business sector:

Utilities & Chemical Sector

Expected starting date:

27/02/2017

Expected duration:

5 months

Extension:

Yes

Tasks

– Contract Management: Write and get agreement on OLA’s and BA’s
– Service Level Management
– Identify missed targets
– Request service improvement actions
– Service Level Reporting
– First escalation point of contact

Technical skills

The mission requires the following skills and competence:
– Languages : French – Dutch – English
– technical background in IT Infrastructure Operations (eg. Unix, Windows, Storage, Data center, Virtualization, …)

Methodological skills

Expected methodological skills :
• good knowledge of IT infrastructure and planning & control
• have overall knowledge of ITIL methodology
• service minded, stress resilient
• collaborate constructively with other people
• take decisions, on time and in complex situations and matters and you are fully aware of the consequences of your opinion

 

We champion difference in the world of technology recruitment.

If you have any connection, person or friend which can be suitable for one of our roles available in jobs section then we waiting to recomand it to us and you will get up to 500£ commision after hiring and signing the employment contract !

Looking forward to hearing from you !

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